Plan Features
App Control
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Reactive Remote Repair
Upon hearing from you, your system wil be accessed remotely and repaired without a service call.
24/7 Email, Text and Chat Support
We're available to communicate with you in whichever manner best fits your lifestyle.
Advanced Phone Support
A Level 2 Technician will perform a support call with you during normal business hours (M-F 8a-5p)
Next Availability
Next Business Day
Next Business Day
Next Business Day
Proactive Monitoring & Remote Repair
We'll proactively monitor your technology system and troubleshoot potential issues before they arise
24/7 PHONE SUPPORT
Experience the convenience of a live answer by one of our knowledgeable technicians.
ANNUAL PREVENTATIVE MAINTENANCE VISITS
Full System Inspection,
Firmware and Security Updates,
Camera and NVR Adjustments,
System Tutorial,
Minor Programming & Personalization Updates
1
2
Custom
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled you'll receive a preferred service labor rate
10%
Custom