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Plan Features
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App Control
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
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Reactive Remote Repair
Upon hearing from you, your system wil be accessed remotely and repaired without a service call.
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24/7 Email, Text and Chat Support
We're available to communicate with you in whichever manner best fits your lifestyle.
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Advanced Phone Support
A Level 2 Technician will perform a support call with you during normal business hours (M-F 8a-5p)
Next Availability
Next Business Day
Next Business Day
Next Business Day
Proactive Monitoring & Remote Repair
We'll proactively monitor your technology system and troubleshoot potential issues before they arise
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24/7 PHONE SUPPORT
Experience the convenience of a live answer by one of our knowledgeable technicians.
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ANNUAL PREVENTATIVE MAINTENANCE VISITS
Full System Inspection,
Firmware and Security Updates,
Camera and NVR Adjustments,
System Tutorial,
Minor Programming & Personalization Updates
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1
2
Custom
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled you'll receive a preferred service labor rate
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10%
Custom
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